At Wrestle Belt, we ensure that our customers are completely satisfied with their purchases. However, we understand that sometimes you may need to return or exchange your wrestling belt. Please review our return and exchange policy below to help guide you through the process.
Return Policy
Eligibility: Items must be returned within 30 days of receipt. To be eligible for a return, your wrestling belt must be unused, in its original packaging, and in the same condition as when you received it. Proof of purchase is required for all returns. Non-Returnable Items: Custom or personalized wrestling belts cannot be returned unless they are defective or damaged upon arrival. Clearance items are also final sale and cannot be returned or exchanged. Return Process:
Contact Us: Start by contacting our customer service team. Provide your order number, the reason for the return, and any supporting photos if the item is defective or damaged. Return Authorization: Once your return request is approved, you will receive a return authorization number and instructions on how to return your item. Shipping: Pack the wrestling belt securely in its original packaging and include your return authorization number inside the package. Ship the item to the address provided by our customer service team. Refund: Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original method of payment. Return Shipping Costs: Customers are responsible for return shipping costs unless the item received was defective or incorrect. Exchange Policy Eligibility: Exchanges are allowed within 30 days of receipt. The wrestling belt must be unused, in its original packaging, and in the same condition as when you received it.
Exchange Process: Contact Us: Reach out to our customer service team to initiate an exchange. Provide your order number and the reason for the exchange. Return and Exchange: Once your exchange request is approved, you will receive instructions on how to return the original item. After we receive and inspect the returned belt, we will ship the new item to you. Shipping Costs for Exchanges: Customers are responsible for shipping costs associated with returning the original item and shipping the new item unless the exchange is due to a defect or error on our part. Damaged or Defective Items
If your wrestling belt arrives damaged or defective, please contact us immediately at Service team.We will work quickly to resolve the issue, either by sending a replacement or providing a full refund, depending on your preference. Contact Us
For any questions or concerns regarding returns and exchanges, please don’t hesitate to contact our customer service team at [customer service email or phone number]. We’re here to help ensure you have a positive experience with Wrestle Belt.
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